Terms and conditions

LinkPilot

LinkPilot is part of Slimme Schakels LLC, established in Wyoming, United States of America (mailing address: 1000 Brickell Ave, Ste 715, PMB 2249, Miami, FL 33131).

To keep these terms and conditions readable, we have chosen to write in the you-and-we form instead of using "client" and "contractor".

There are also a number of "additional provisions". Those provisions apply alongside what is set out in these terms and may deviate from them, in which case this is stated in the provision itself.

Are any provisions or parts unclear? Then contact us at info@linkpilot.app and we will gladly sort it out together with you.

Services

LinkPilot is an online software service that we offer on a subscription basis.

LinkPilot is open to legal entities or natural persons acting in the exercise of a profession or business. When we enter into an agreement, you declare that you meet that criterion (the right of withdrawal is excluded).

Terms and conditions

Applicability

These terms (version 1.1, August 2026) apply to the services and (digital) products delivered to you by us and/or by third parties engaged by us: our agreement. These terms also apply to follow-up assignments. We expressly exclude the applicability of your own terms, stipulations or anything similar: they are not valid.

Deviating from these terms

A change to these terms or to the agreement proposed by you does not have to be accepted by us.

Changes and deviations are only valid if they have been recorded in writing. If one or more provisions are deviated from or changed, the remaining provisions always continue to apply.

It also applies that if one or more provisions have not been strictly applied by us for a certain period, you cannot derive any rights from this (now or in the future).

Amendment

We may amend or supplement these terms at any time. We will inform you of an amendment no later than five days after the change. In the event of a material change you may terminate the agreement, but you are then not entitled to a refund of amounts already paid.

Do you continue to use our services after you have become aware of the change? Then you indicate that you agree with the content of that change.

Offer

You can purchase a subscription via the website at the price stated on the website and under the conditions stated on the website. What is stated on the website counts as our offer.

You cannot hold us to our offer if you could (and/or should) reasonably have understood that the offer or a part of it contains an error, an obvious mistake or a slip of the pen.

An offer or deviation does not automatically apply to a new agreement, unless we expressly agree otherwise.

Agreement

Formation

Our agreement is formed at the moment you accept our offer. We assume that you accept our offer in any case if you take out the subscription via our website and have paid. Or if we receive a clear approval from you by email, or if we may infer from your conduct that you agree with our offer.

Changes by you

After you have accepted our offer, you cannot simply change the agreement. The agreement can be changed with our written consent. This also applies to small changes or deviations from our offer.

If you tell us you want to change the agreement, we will look at the possibilities together, but we are never obliged to accept a change proposed by you. In addition, additional costs may be attached to a change, which of course we have to agree on together.

Changes by us

We may change our agreement. We may implement small changes without consequences. We will announce major substantive changes to you in advance as far as possible.

If you do not agree with that change, let us know within 5 days of that announcement at the latest. If you continue to use our services after that, you thereby indicate that you agree.

Changes are valid from the moment both of us have accepted them through a supplementary or amended agreement. It does not matter whether we have already started performing the agreement or not.

Our start

It also applies that not starting, or not immediately starting, the agreement, or implementing a change or an action requested by you, does not constitute a breach on our part. It is not a ground for you to terminate or dissolve the agreement.

Subscription

After taking out the subscription you create an account and connect your own LinkedIn account to LinkPilot. We never receive or store your LinkedIn password.

You use LinkPilot independently and determine the settings and content within the software yourself, including the target audience and the texts that are generated.

Trial period

Our service can be used free of charge for a period of 14 days, without having to provide payment details. After the trial period, the service can only be continued if a subscription is taken out.

Duration of the subscription

The agreement is entered into for an indefinite period, unless expressly agreed otherwise. The subscription runs per month and is tacitly renewed by one month each time.

You can terminate the subscription at any time via the subscription page on our website. The termination means that the subscription is not renewed again. You keep access to the services until the end of the subscription period already paid for. After that period the subscription ends and no new direct debit takes place.

We can terminate the agreement in writing. In that case too the subscription remains available until the end of the subscription period already paid for, unless we are entitled under these terms to end or suspend the agreement earlier.

Engaging third parties

We are free in the way we carry out our work. If proper performance of the agreement requires this, we may have work (including additional work) carried out by one or more third parties. We do not need your consent for this.

Unipile

For certain parts of our services we use Unipile, an external service provider that handles the integration with LinkedIn. Through this integration we can carry out actions on LinkedIn on your behalf, including searching for contacts, sending connection requests and messages and publishing posts.

We have no access to your LinkedIn password. To establish and maintain the integration, a session is used through which actions can be carried out on LinkedIn on your behalf.

In the context of these services Unipile may process data relating to your connected LinkedIn account, including session data, message history, contacts, account settings and associated technical data and metadata. According to the information provided by Unipile, this data is stored within the European Union and secured with appropriate technical and organisational measures. Unipile acts as a processor in this respect.

When you disconnect the integration with LinkedIn, the account concerned is deleted at Unipile. This happens among other things when you disconnect the integration yourself, when your subscription ends or when your LinkPilot account is deleted. You can also disconnect the integration yourself at any time via the settings.

Insofar as Unipile still retains technical or registration data after the account has been deleted, this data may be kept for a limited period in accordance with Unipile's policy.

For the processing and security of data processed by Unipile we also depend on the services and security measures of Unipile. The most recent information about the processing of personal data by Unipile can be found in Unipile's privacy policy and processing terms.

Dissolution or suspension by us

We may suspend performance of our obligations or dissolve the agreement if a direct debit fails and payment is not made after the grace period.

In addition, we may dissolve the agreement if you misuse our service and the situation has become so unworkable for us that it stands in the way of proper performance of the agreement.

The same applies if we have good grounds to fear that you will fall short in your obligation, for example if you refuse to cooperate and we cannot continue as a result.

This is in any case always so in the event of liquidation, insolvency or suspension of payment on your side. But also circumstances that make performance impossible, or where unchanged continuation of the agreement cannot be required of us.

Consequence

In the event of suspension and dissolution you are obliged to pay the agreed amount and/or you are not entitled to a refund of amounts paid, even if the agreement has not been completed or not all work has been carried out (unless an essential external integration or functionality permanently ceases to exist). We have no obligation to pay damages or compensation.

Rates, invoicing & payment

Rate

We apply fixed rates that are known to you in advance.

Prices

The prices in both our offer and on the invoice are always in euros and exclusive of VAT, unless expressly stated otherwise. You are yourself responsible for a correct tax return.

If the invoice contains an error, an obvious mistake or a slip of the pen on, for example but not limited to, the website or the invoice, we are not bound by that error, obvious mistake or slip of the pen.

Price change

In an agreement for an indefinite period we may change our price without giving reasons, with notice of one calendar month before it takes effect. Arrangements made in writing at the time of the old rate remain in force.

Invoicing

The subscription fees are collected monthly in advance by direct debit. The collection takes place every month prior to the new subscription period of one month.

If we have agreed otherwise, we will send an (electronic) invoice at the agreed times (weekly, monthly or prior to our services) to the email address you provided, and you consent to that (electronic) invoicing. You are responsible for providing the correct email address and the correct details.

We are established in the United States and invoice from our American company. Insofar as applicable, our invoices meet the applicable statutory requirements and we invoice without VAT.

Direct debit

The subscription fees are collected by the payment provider (Stripe) monthly in advance of the start of the new subscription period (of one month) via the payment method you provided.

Before taking out the subscription you provide an express and irrevocable authorisation for these periodic debits. Reversing a lawful debit is not permitted.

You are obliged to have sufficient funds in your account on the date of the debit. If the direct debit fails for whatever reason, a grace period applies.

We are entitled to suspend the subscription with immediate effect until the payment obligation has been met.

If the payment obligation has not been met within 30 days, we are entitled to terminate the subscription. The outstanding instalment still has to be paid.

In the event of a failed or refused direct debit, we are entitled to charge you the administrative and bank costs incurred per failed transaction.

Payment term for manual invoicing

If we have agreed that we send the invoice manually, you pay the invoice within 14 days of the invoice date.

Consequences of no or late payment

If you exceed the payment term, you are automatically in default. From that moment we may suspend our obligations until you have met your payment obligation.

If you are in default, you immediately owe us the statutory commercial interest, extrajudicial collection costs and other costs. Those costs are calculated on the basis of the Dutch BIK standard.

In the event of bankruptcy or suspension of payment, our claims against you are immediately due and payable.

Your obligations

To perform the agreement we in any case need access to the LinkedIn account you are authorised to use.

Do you fail to give us access in time or to provide the data in time? Then we may postpone performance of the agreement (without notifying you of this). Please note that we are not responsible for delay and/or damage on your side.

Support

Support by email and via the chatbot on the website is included in the subscription. In addition, instruction videos are available in the application. This support is aimed at the use of the software and its functionalities and does not include individual strategic advice about campaigns, marketing activities or other business activities of yours. Providing support does not imply a guarantee of any particular result either.

Complaints

We find a complaint very unfortunate and therefore like to resolve it with you immediately. You will therefore report a complaint to us straight away by email to info@linkpilot.app. Please give us a detailed description of your complaint so that we can respond adequately.

A complaint cannot lead to us offering services other than those agreed.

It does not automatically give you the right to dissolve the agreement, to a refund of the invoice amount or to the lapse of your payment obligation.

Before we can be held liable for any shortcoming, you must always first give us written notice of default. In doing so you give us a reasonable period to still fulfil our obligations, to correct errors or to offer a solution.

Only if we do not use the opportunity to remedy, or use it insufficiently, may there be liability, in which case that provision applies.

A complaint also does not give you the right to express yourself about us and our services in a defamatory and negative way. Conversely, we will of course not do so either.

Liability

Our effort vs. result

We strive to deliver LinkPilot to the best of our ability and with due care. Our services constitute a best-efforts obligation and not an obligation to achieve a result.

We give no guarantee of a particular result, including the number of leads, the acceptance of connection requests, replies, appointments, revenue or the reach of messages and posts.

The results of using LinkPilot also depend on factors over which we have no influence, including your own effort, the settings you choose, the content of messages and posts, your target audience and network, and the policy and operation of external services and platforms.

Your use of LinkPilot

You are yourself responsible for the settings you use within LinkPilot, the data, texts and other information you enter or supply, the target audiences you select and the choices you make about using the functionalities of LinkPilot.

You are also yourself responsible for the content of messages, connection requests and posts that are sent or published via LinkPilot, and for having a valid legal basis to approach people via LinkPilot.

We are not liable for damage arising because you used or supplied incorrect, incomplete or unsuitable data, texts, settings or target audiences, or because you use LinkPilot in a way the software is not intended for.

External services and platforms

LinkPilot uses external services, software, integrations and platforms, including LinkedIn and Unipile. For the operation, availability and continuity of these external services we also depend on the third parties concerned.

We are not liable for damage resulting from malfunctions, outages, changes, restrictions, delays, errors or other circumstances at external services, software, integrations or platforms over which we have no influence.

This also applies to measures taken by an external party in response to the use of LinkPilot, including restricting, suspending or blocking your LinkedIn account.

Nor are we liable for damage arising because an external service or platform, including LinkedIn, does not process or carry out messages, connection requests, posts or other actions, or does so incorrectly, with delay or otherwise than expected.

LinkPilot is an independent service and is not affiliated with, endorsed by or connected to LinkedIn Corporation. Using automation software in combination with LinkedIn may be contrary to LinkedIn's terms of use.

You are yourself responsible for using LinkPilot in combination with your LinkedIn account and accept the associated risks.

We try to limit the risk of restrictions or other measures by LinkedIn as much as possible by applying functions within LinkPilot that make usage run as naturally as possible. However, we cannot fully exclude this risk and we have no influence on LinkedIn's policy, terms or enforcement measures.

Errors in LinkPilot

If LinkPilot itself carries out a message, connection request, post or other action incorrectly as a result of a shortcoming attributable to us, we may be liable for that, insofar as all other conditions for liability have been met.

Our liability is in that case limited to what is set out in this provision. We are not liable for every deviation or error in the performance of an action where this results from your settings, input or instructions, an external service or platform, a technical limitation that was reasonably identifiable in advance, or another circumstance that cannot be attributed to us.

Direct damage

If we are liable, we are only liable for direct damage that is the demonstrable and direct consequence of a shortcoming attributable to us in the performance of our obligations.

We are not liable for:

• indirect damage such as, for example, consequential damage; business damage; stagnation damage; reputational damage; missed savings; lost profit; loss of clients or revenue;
• damage resulting from decisions or actions you take on the basis of information generated or provided by LinkPilot;
• damage resulting from AI-generated errors or incorrect output, insofar as this damage is not the result of a shortcoming attributable to us;
• damage resulting from errors, malfunctions or outages of external services, software, integrations or platforms;
• damage resulting from LinkPilot being temporarily wholly or partly unavailable, insofar as this results from circumstances that cannot be attributed to us;
• damage resulting from a restriction, suspension or blocking of your LinkedIn account;
• damage resulting from LinkedIn, Unipile or other external parties not carrying out actions, not carrying them out properly or carrying them out late;
• damage resulting from incorrect, incomplete or irrelevant information or settings provided or entered by you.

Limitation of liability

If we are liable, our total liability is limited to the amount you paid us for the services concerned in the twelve months preceding the event to which the liability relates, with a maximum of € 2,500.

If the liability relates to several events, the maximum stated above applies to all events together that arise from the same cause.

The limitation of liability does not apply in the event of intent or deliberate recklessness on our part. We do not exclude or limit liability insofar as our liability may not be excluded or limited under mandatory law.

Limitation period

Any right to compensation for damage lapses in any case twelve months after the day on which you became aware, or could reasonably have been aware, of the damage and the party liable for it, unless mandatory law prescribes a longer period. This leaves the provisions of article 6:89 of the Dutch Civil Code unaffected.

Force majeure

There is force majeure on our side if we are prevented from meeting our obligations under (the preparation of) the agreement by, for example, an internet outage, illness, broken equipment, virus infection or hack, power failure, natural disaster, epidemic and pandemic, strike, theft, fire, (tightened) government measures and errors in software or (online) services of third parties.

By force majeure we also mean the event or circumstance that makes performance by us so onerous and/or costly compared with the circumstances at the time the agreement was entered into that performance can no longer reasonably be required of us. And finally also a non-attributable failure of third parties on which we depend.

Consequences of force majeure

If the force majeure period lasts longer than 30 days, we as parties both have the right to dissolve the agreement in whole or in part. We are not obliged to compensate each other for any damage. Not even if we enjoy a certain advantage.

Insofar as we had already fulfilled part of our obligations at the moment the force majeure began, or can still fulfil them, we have the right to invoice that part already. You are then obliged to pay the invoice as if it were a separate agreement.

Termination of the subscription due to an external cause

We may terminate the agreement if an essential external integration or functionality permanently ceases to exist and we can therefore no longer deliver the service.

If the termination of the subscription is the result of a change by a third party (for example LinkedIn) over which we have no influence, this cannot be regarded as a shortcoming on our part.

We apply a notice period of one month, unless the service can no longer be provided with immediate effect or there is force majeure.

If the subscription is terminated by us because an essential external integration or functionality permanently ceases to exist, you will get the subscription fee back for the period after the termination date and no new invoice will be issued. We do not owe any additional damages.

Intellectual property

You retain full ownership of all raw data supplied by you at all times.

All intellectual property rights relating to the software, functionalities, methods, techniques, templates, algorithms, tools and other content that form part of the subscription rest with us or our licensors. Taking out a subscription does not lead to a transfer of such rights.

For the duration of the subscription you obtain a limited, non-exclusive and non-transferable right to use the software, tools and content offered within the subscription solely for your own use and for your own business.

It is not permitted to copy, distribute, sell, reproduce, make available to third parties or sublicense the software, tools or content without prior written consent.

After termination of the subscription the right of use lapses, unless expressly agreed otherwise.

Penalty

In the event of a breach of the provision on intellectual property, you owe an immediately payable penalty of EUR 1,000. For each day the breach continues, an amount of EUR 250 applies. A notice of default is not required. The foregoing applies without prejudice to the right to also claim full compensation for damages.

Privacy & GDPR

Review

We may ask you to write a review that we can place on our website and/or our social media channels. At your request we will remove that review.

Personal data

We do not process your (personal) data for longer or more extensively than necessary, unless we are required to act otherwise under laws or regulations.

When we enter into an agreement, it is necessary that we conclude a data processing agreement in advance that has been drawn up in accordance with the GDPR guidelines. After all, we process information from you and we process information for you.

You can read how we handle personal data in our privacy and cookie statement on the website.

Use of AI (additional)

In performing our services we may use artificial intelligence (AI) to support our work.

AI can be used for, among other things, analysing information, generating or improving texts and content, automating processes, summarising conversations and other supporting work.

We remain responsible for the quality of our services at all times and assess AI output where this is appropriate given the nature of the work.

When using AI we handle personal data and confidential information with care, in accordance with the applicable laws and regulations and our privacy statement.

More information about how we use AI and which AI tools we use is set out in our AI statement. The most recent version can be consulted via the website https://linkpilot.app.

Competent court & applicable law

We prefer to resolve complaints together with you first, to prevent them from becoming a dispute. If we cannot resolve a complaint in good mutual consultation, it unfortunately becomes a dispute.

A dispute is submitted to the court of the District Court of Midden-Nederland, Utrecht location.

The court will assess the dispute according to the Dutch law that applies to the services, even if (part of) the agreement is performed abroad and even though we are established in America.